Our Mission Statement

We strive to assist clients to achieve their own personal and professional fulfillment through the use of speech-to-text services.

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Premier Visual Voice specializes in CART and captioning services. Located in Ohio, we provide accurate translation of the spoken word and offer excellent customer service to all of our clients. Diligence, knowledge, and hard work are just a few of the assets that aid in our excellent services.

Margaret Downs, a legally blind real-time captioner, began Premier Visual Voice in May of 2012 and has been providing speech-to-text services since 2011. Being legally blind from a very young age, Margaret has first-hand experience and understanding of how crucial communication access is for everyone.

In September of 2012 Margaret was the focus of an article by Cleveland.com. To read the article click on the following link: Voice Writing/Captioning Offers Flexibility and Job Opportunities. 

Why Us

Get to Know Us




"Margaret is one of the best voice writers that I have had the pleasure to work with. In addition to the quality of her work, Margaret's professionalism, attention to detail and respect for deadlines makes her a terrific source for real-time and off-line captioning assignments." 

∼ Francisco Philibert, Owner, Audiscript

"Premier Visual Voice has provided outstanding remote captioning services for our monthly Council meeting, since 2012. The services have been reliable, effective and user-friendly. Horizons of New Mexico has been extremely satisfied with Premier Visual Voice" 

∼ Pamela June, Executive Director , Horizons of New Mexico

"I've known and worked with Margaret Downs, the owner of Premier Visual Voice, for the past year and find her to be a respectable business woman who runs her company with integrity and skill. For all the needs of my program, including transcription of Focus Group activities, I turn to Premier. assisting deaf students to the creation of transcripts, Premier Visual Voice has always been dependable, straightforward and honest. Transcripts can be quite expensive, but Premier has always been forthright with costs and hours billed, and their service is prompt and reliable. I'm happy to recommend them to anyone seeking CART and Captioning services. " 

∼ Mardy R. Chaplin, Program Manager,Paralegal Studies/Captioning & Court Reporting, Cuyahoga Community College

Organization Affiliation

Advisory Board, Court Reporting & Captioning Program, Cuyahoga Community College

Horizons of New Mexico


 National Verbatim Reporters Association (NVRA), which is the national professional organization for voice writers.