Services

“Sending all good wishes your way and another round of gratitude for all that you do to make our work accessible. We appreciate you!”

“You have been amazing and I’ve loved having you throughout the program. I never could have done this without CART. It’s funny, I tend to think I don’t need it, but trying to do without it really makes my stress level go up and reminds me that listening fatigue is real.”

“Caption Companion worked perfectly today!! I can’t wait to write the blog and share the video my co-worker took! There was a lot of chatter about it at the conference today. Thank you so much!!”

“Margaret is our contact at Premier Visual Voice and has been amazing to work with.”

“I found the captioning really helpful today. I think my team did as well. Since I do interpreting work in conjunction with CART, having reliable captions can really improve the quality of the ASL interpretation as well. So pass our thanks on to Margaret, please.”

“Thank you for reaching out and following up on our trial with your services. Our attendees were able to use the closed captions and we found them extremely accurate and helpful. Additionally, Margaret was terrific and a real asset to us as we were using captions with breakout rooms for the first time. We will definitely reach out again in the future when the need arises for live captions in one of our Zoom sessions.”

“The Caption Companion has been a great addition to our lending program and we need a quote for 4 additional Caption Companions.”

“First, I wanted to say that we received the Caption Companion and just from playing around with it, we absolutely love it. So, thank you very much and we are about to order 2 more of them.”

“Margaret is one of the best voice writers that I have had the pleasure to work with. In addition to the quality of her work, Margaret’s professionalism, attention to detail and respect for deadlines makes her a terrific source for real-time and off-line captioning assignments.”

“On Saturday we went out to a restaurant with my daughter. It was quite noisy so all the interference made my hearing aids almost useless. But I set the Caption Companion on the table propped up. I was impressed that it almost never picked up other unwanted voices or added them to the conversation. I was able to understand both my wife and daughter quite well that way. When the waitress came by she was quite intrigued with the device. She could see the screen so would say things to see her words appear on the screen.”

“Thought I’d send you a couple of pictures of Caption Companion in action at this conference. It’s such a life saver! What it misses along the way is not that big of a deal as I have enough residual hearing.”

I wanted to let you know that I received the tablet and the PVV peripherals and I have to share with you that it is truly wonderful. The system includes EVERYTHING that one needs to get great captioning, especially the wireless BT mic, the right splitters and cables, and most of all, a system that really works. I tried it over the weekend and I am truly impressed with the PVV system.

Captioning is truly one of the most important assistive technologies in my life that truly compliments my Cochlear Implant and other AT that I utilize to help me have effective communication, be it in-person, electronically, in groups, and anything else. I truly wish I had this technology when I started out in grade school as a child with profound hearing loss in both ears since infancy. At least this is available for all to benefit from as needed.

I have been using Caption Companion wherever it is of help for me and I really appreciate having it. Examples have been online programs, presentations, and videos. Along with that, I have used it when I am with others and of course, when I talk with my wife. It is wonderful to have and I am truly amazed how much it has made a difference in my understanding and comprehension.

The help/demo videos have been very helpful and it is a nice instructional service that goes with the device to get the most out of it.”

I wonder how I ever got by without Caption Companion for most of my life living with severe/profound hearing loss now to my mid-70's getting through my education obtaining my Master's degree in Education, my employment and career as a counselor for college students, my involvement advocating for people with hearing loss, and my personal affairs with my friends and family.

"Hi! I just wanted to follow up and let you know what a life-saver this device is! My hearing fluctuates with stress and tinnitus and today wasn’t a good hearing day for me. I was able to take every call and capture all the information that was needed without any issues. The phone connection was seamless and it is truly the difference between succeeding and failing at my job when it comes to phone calls. I recently joined a group on Facebook and someone was looking for the same type of device. Without hesitation, I recommended the Caption Companion and, as promised, I will be following up with her to let her know how well it worked. Thank you, thank you, thank you for offering this kind of tech. Caption Companion turned a bad day into a great day!"

“I just wanted to let y’all know that one of my clients who utilizes the Caption Companion at her job was selected by the Alabama Governor’s Committee on Employment of People with Disabilities to receive the 2025 Employee of the Year Award for a Large Business… Just wanted to say how much we appreciate your services and all of the help you’ve provided to our clients! -- I just wanted to give you an update. We tried out the microphone set with my client in her classroom and she absolutely loves them! She was about to go out of town but she can’t wait to use them more when she gets back.”

“The tablet and mic worked wonderfully! 14 days of travel in Israel and Egypt… Since returning, I have been using it in church and in meetings… It is truly a very handy tool.”

“Thank you for the wonderful support!! I am happy to be able to tell everyone interested in the Caption Companion that if they need support that you have awesome, knowledgeable and kind PVV Support!”

“I just wanted to follow up and let you know what a life-saver this device is!… The phone connection was seamless… Caption Companion turned a bad day into a great day!”

“This captioning device was great to have in a meeting that I had last Monday evening. One of the individuals that was at my meeting is interested in having it for his job as a caregiver.”

“We are just so THRILLED our grandmother won't need to rely on wi-fi and a tiny phone that runs out of power anymore!”

“It went very well, and we are keeping the Caption Companion… It was great working with you, and your exceptional customer service was appreciated.”

“I'm very grateful for the incredibly fast service… I used the Caption Companion in church and it worked so much better than my phone… The smart mic worked well.”

“Absolutely tremendous with patience to explain things to me and answer alllll my questions… Really so glad this device has been made.”

“Amazing Customer Support. Response to chat request within a couple of minutes at 8PM PDT… Very impressive.”

“The Caption Companion is simply a great device… Some of the presenters were Italian and spoke with a heavy accent. The Caption Companion had no problem transcribing.”

“Thank you! I appreciate your quick response and help… We’ve had several people check it out in our lending library and love it.”

“We received the unit today… It seems to be all you said it would be… Again I am so grateful to have found this device.”

“Yes, this is a separate quote from the one requested previously. We are finding good success with this device! I greatly appreciate your assistance.”

“Thank you so much! Very happy with purchase. Works well for me.”

“Wanted to let you know that I have enjoyed using my Caption Companion while traveling… I was not permitted to bring in a phone for captioning, but they permitted my Caption Companion.”

“This product is sensational! My 95-year-old Mom is delighted — this is a game changer for her!… We’re telling everyone!!”

“I just wanted to thank you very much, the Caption Companion has been wonderful for our elderly mother… It is a great gift and your personnel are so friendly and helpful!”

“⭐⭐⭐⭐⭐Amazing response time and information.”